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Pills.

Legal Operations

Delivering the law
is no longer enough.

Yet you still need to structure what must be, measure what matters, automate what can be, document what fades.

For legal departments and law firms.

  • Your stack. Your tools.

    No software to sell you. Microsoft 365 or Google Workspace: we build on what you already have.

  • Engagements led personally.

    From diagnosis to handover, by Steve Chrétien. No subcontracting.

  • No vendor commission.

    No exclusive partnership, no kickback. We resell nothing.

Trusted by

Legal departments and law firms of all sizes and sectors, across Europe, the Middle East and Africa.

Medincell
Equasens
Teoxane
Welcoop
Dermscan
Dispay
Direction de la santé du Luxembourg
Medincell
Equasens
Teoxane
Welcoop
Dermscan
Dispay
Direction de la santé du Luxembourg
Medincell
Equasens
Teoxane
Welcoop
Dermscan
Dispay
Direction de la santé du Luxembourg
What we do

What we
actually do.

Pills. is a Legal Operations practice: we design the way legal work runs, for legal departments and law firms. Four pillars of a single system, the one that runs your activity day to day. We never treat them separately.

Structure your legal activity.

We look at how your contracts and internal requests flow today. We tidy and simplify.

Process mapping, intake taxonomy, request portal redesign.

Measure what you produce.

What you produce, in how much time. A dashboard that defends your budget, not one that grades your lawyers.

Cycle time dashboard, volumes by category, shared KPIs.

Automate what can be, with no new software.

Your NDAs auto-triaged, your deadline reminders sent automatically. The repetitive work, never the legal judgment.

NDA triage, deadline reminders, Q&A AI agent, approval workflows.

Document so you stop reinventing the wheel.

Standard operating procedure written per mission. An AI agent answering repetitive questions on your behalf.

Standard procedures, knowledge base, automated legal FAQ.

We always start with your organisation and the tools you already have.

Selected missions

6 recentengagements.

Six recent engagements, in legal departments and law firms of different sizes and sectors. Each one touches a different brick of the same system.

System brick : Intake

Matter intake redesign

Law firm · Paris · 12 partners · business law
  • Client intake process redesigned
  • Conflict check centralized on Sheets
  • Automatic engagement letter generation
  • Around 200 partner hours saved over the year
System brick : Case tracking

Case and procedural-deadline tracking

Law firm · Lyon · 6 partners · 35 staff
  • Dashboard tracking cases and deadlines
  • Automated client reminders on missing documents
  • Average handling time: 94 → 71 days
  • Files with missing documents: 38% → 9%
System brick : Requests

Auto-resolution of subsidiary requests

European pharma group · 1,200 people · in-house legal of 7
  • Compliance intake structured
  • Q&A agent on group documentation base
  • Automatic triage and routing: 71% of subsidiary requests resolved without human intervention
  • Average response time: 2.3 days → 4 hours
System brick : Contracts

Contract mapping and tracking

Agri-food mid-cap · 450 people · Maghreb + France · 1-person legal
  • Centralized contract repository with metadata
  • Expiration alerts at 90/60/30 days
  • Dashboard exposed to CFO
  • 14 tacit renewals avoided in the first year, i.e. €87k
System brick : Production

Procedural-document production redesign

Law firm · 4 partners · South of France
  • Templates connected to a structured form
  • Document generation and filing in one click
  • Production time: 18 → 5 minutes per document
  • Around 450 staff hours saved over the year
System brick : NDAs

NDA process automated without adding a tool

French subsidiary of an international healthcare group · 20 to 40 NDAs per month · Google Workspace
  • NDA process automated inside Google Workspace, the environment already in place
  • No new CLM, no additional licence
  • Processing time: 75 → 10 minutes per NDA, a 87% reduction
  • 260 to 520 hours a year of potentially recoverable legal capacity, on 20 to 40 NDAs per month

See all case studies

Pills. Studio products or third-party tools may be deployed alongside, depending on needs.

Measure

What does your legal activity really cost you?

What is not measured cannot be defended. Four pillars, your real-time estimate, no email needed.

Our offers

Three offers.
None calls for another.

One works on the system, one on the tasks, one on the teams. You start with whichever serves you.

The system
CONSULTING

Pills.

Legal Ops consulting missions
« We design the system, from diagnosis to your autonomy »
  • Strategy & Process : business alignment, unified intake, matter management, contract lifecycle
  • Tech & Data : Power Automate, Copilot Studio, Power BI dashboards on your Microsoft 365 or Google Workspace
  • Talent : training, standard operating procedures, Legal Ops role setup, AI Q&A assistant
  • Performance : core indicators, cost/revenue ratios, internal NPS, legal defensible to the CFO
See the full method.
The tasks
SOLUTIONS

Pills. Studio

Off-the-shelf or built for you
« Sometimes we have already built it, sometimes we build it for you »
  • Off the shelf : automations and skills already built, published in the catalogue
  • Custom : built for your task when nothing available fits
  • No prior consulting engagement required
  • For legal departments and law firms
Discover Pills. Studio
The teams
TRANSMISSION

Pills. Academy

Learning from practice
« We do not teach what we do not practise »
  • Training: we hand over a practice we actually run
  • Workshops: you build it, you break it, you measure it
  • Speaking: talks, panels, moderation
Discover Pills. Academy
Steve Chrétien, fondateur de Pills.
The founder

Steve Chrétien

Nine years practising before Pills.: private practice, then a legal function held single-handedly in-house, then private practice again. I founded Pills. in 2020. I lead every engagement myself, working with legal departments and law firms across Europe, the Middle East and Africa.

Areas of expertise

  • Legal Ops & organisation
  • M365 & Google Workspace automation
  • Generative AI and legal AI
  • Change management in legal departments
  • Tooling training

My background

  • 2011-2015Law firm
  • 2015-2018In-house legal
  • 2018-2020Law firm
  • 2020 →Founded Pills.

My commitments

  • No vendor commission, exclusive partnership or kickback.
  • Engagements led personally, no subcontracting.
years in law
·
Legal Ops engagements
·
territories (Europe, MEA)
·
FR / ENworking languages

Our objective:
that you no longer need Pills.

Start simply

1 hour to see clearly.

One hour to look at your system and spot what weighs on your time, your budgets and your organisation. No commitment.

If we are not the right fit for you, we will say so before we start.

hello@pills.legalAnswered by Steve Chrétien
Pills. - Legal Ops for legal departments and law firms