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Law is practised. Its operating model is designed.

Before choosing a tool, we look at how work moves through your team. AI comes next, where it really saves time.

Explore our approach
Consultancy
Legal Ops
Engagements
More than 40
Regions
Europe · Middle East · Africa

They entrust us with their operating model.

Another way to make the law work.

Legal work deserves its own operating model.

Your way of working was built up in layers. We think of it as a system.

History · Habits · Tools · A system
  1. PractiseLegal departments, who produce law at the heart of the business and have to keep up with its pace.
  2. DeliverLaw firms and legal offices, who deliver law to their clients and live on the quality of their output.
  3. EquipLegalTech and Legal AI vendors, whose products have to find their place in lawyers’ real work.

More capacity.More control.Not necessarily more resources.

Your situations

Today’s obstacles.

  1. Work first on what matters to the business

    Everything lands on legal, and everything becomes a priority.

    Our response

    Priorities matched to company objectives, workstreams agreed with management, each with an owner and an indicator.

    72% to 49% · of time spent reactivelySee how we approach it

The challenges of legal departments

The proof

Change can be measured.

  1. Legal departmentAutomated workflow€87kAutomatic renewals avoidedA single lawyer, 1,100 active contracts across four countries. Put in place: a shared register and alerts at 90, 60 and 30 days. In the first financial year, 14 automatic renewals avoided: €87k of commitments that would have rolled over without a decision.Read the case : Automatic renewals avoided
  2. Law firmAutomated workflowProducing a procedural documentRead the case : Producing a procedural document
    18 min 5 min
  3. Legal departmentOperating modelVery good.
    But what decision do you expect from us?
    An executive committee member, at the end of a thirty-minute presentation.
    10 days 3 daysPrepare a leadership committee presentationRead the case : Prepare a leadership committee presentation
  4. Legal departmentAI assistantFirst answer to a requestRead the case : First answer to a request
    2.3 days 4 h
  5. Law firmOperating model94 days 71 daysAverage matter durationRead the case : Average matter duration
  6. Legal departmentAI assistantHandling an NDARead the case : Handling an NDA
    75 min 10 min
  7. Law firmOperating model+11%Margin on tracked mattersRead the case : Margin on tracked matters
  8. Legal departmentAutomated workflow22 days 8.7 daysStandard contract cycleRead the case : Standard contract cycle
  9. Law firmAutomated workflowOpening a matterRead the case : Opening a matter
    45 min 8 min
How we get there Proof 1 of 9
The method

Legal Ops, by design.

Four stages, always in this order. Each one produces something usable, and we stop where the problem is solved.

  1. 01Structure
  2. 02Lighten
  3. 03Steer
  4. 04Prove
01·Structure

Observe the work as it is done, on your own matters, then decide what needs to change. Everything else stays as it is.

02·Lighten

Remove what weighs it down: simplify, automate or move elsewhere what does not need a lawyer.

03·Steer

Put in place the indicators and rules that let the team follow the model and adjust it on its own.

04·Prove

Compare before and after on the same indicators, then hand over: the team can carry on without us.

Your team already has an AI tool?

We set it up on your contracts, your templates and your positions. As a team, in a small group or one to one.

See the training
Steve Chrétien, founder of Pills.
The founderSteve Chrétien

He has spent his career looking at legal work from the inside.

Nearly nine years in a business law firm and then in-house, where he built the legal function twice, at Doctolib and then at Care Labs. Since 2020, he has been designing a different way of working with legal teams.

His background ›

Legal Ops, by design.

Let us look at your situation.

One hour to see what could change on your side.

If we are not the right fit for you, we will say so before we start.