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Our approach

Legal Ops, by design.

  1. Your work
  2. Understand
  3. Design
  4. Augment
  5. Your operating model

We don’t start from the tools.We start from the work.

Understanding how the work is really done before deciding how it should change.

Understand

See the work as it is.

Before changing it, you have to see it.

  1. Request, what comes in
  2. Triage, what deserves attention
  3. Autonomy, what can move on its own
  4. Expertise, what calls for judgment
  5. Decision, what is binding
The five dimensions of the model

Legal work has its own model.

  1. 01

    Strategy

    what legal must serve, and what it can let go
  2. 02

    Process

    the path of a request, a contract or a matter
  3. 03

    Tech

    what tools can take on, judgment staying human
  4. 04

    Data

    what gets counted, in order to steer
  5. 05

    Team & Knowledge

    who holds each task, and where the team’s knowledge lives
Design

Put each thing in its place.

The work hasn’t changed. Its model has.

  1. 01Structure
  2. 02Lighten
  3. 03Steer
  4. 04Prove
01·Structure

Each step finds its place.

02·Lighten

What doesn’t need to be there leaves the flow.

03·Steer

Judgment comes in at the right point.

04·Prove

The flow is measured, before and after.

Augment

Technology comes after.

AI works around judgment.It does not replace it.

  1. Automatethe repetitive
  2. Assistcapacity
  3. Decidejudgment

Legal Ops, by design.

Let’s look at how your work runs today.

We start by understanding.