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Pills.
Manifesto

Why we did not copy
American Legal Ops.

5 principles. Forged in the field, not imported from a playbook.

Principle 01

We don’t buy. We architect.

A tool does not fix a broken system. Before buying, we look at how the work flows, what data already exists and what your tools can already do. Microsoft 365 or Google Workspace are often enough. When they are not, we add what is missing. Nothing more.

Principle 02

We automate the repetitive. Never the legal decision.

Automating what repeats frees up judgment. It does not replace it. We standardise what does not require thinking, and leave untouched what does. An AI that finds a precedent saves you time. An AI that decides in your place costs you some.

Principle 03

We measure to defend. Not to produce.

Turnaround, volumes and costs are there to decide where to act, and to make visible what legal produces. They are not there to turn a lawyer into a production unit. Not everything measurable deserves to be optimised.

Principle 04

If we can’t help you, we say so.

Not everything is solved with a tool. The issue may come from your organisation, your teams, or simply bad timing. We tell you before we sign. Not after six weeks of billing.

Principle 05

We recommend. We don’t resell.

No vendor commission. No kickback. No sales target attached to any tool. The right tool is the one that serves your system. Not our business model.

Steve Chrétien

Founder of Pills. · Montferrier-sur-Lez, 2026

If these principles
speak to you.

We should probably talk. 1 hour to see whether they apply to your situation.