You know your revenue. Do you know your margin per matter?
We make visible what each matter costs, we automate what does not require a lawyer, and we structure what has to stay constant as the firm grows.
First on the Microsoft 365 or Google Workspace you already own.
Steve Chrétien practised in a law firm, then in-house where he held the legal function on his own. He has been the lawyer. He has also been the lawyer's client.
The matter is the operational and economic unit of the firm. Everything it goes through consumes time, produces value, or loses it.
At Pills., we read a law firm by following one matter through five stages: Acquire, Produce, Knowledge, Bill and Measure. Profitability is not a sixth one: it is won or lost at each of the five.
Between the client's yes and the moment the lawyer can actually start, there is rarely a signature. There is a chain.
Your lawyer should be producing law. Not administering their own production.
The firm's quality should not depend on who remembers what.
Knowledge becomes an asset of the firm, not a sum of individual memories.
Margin is not only decided during production. It is also decided between the work done and the cash collected.
Revenue tells you what you bill. Margin tells you what you earn.
A dashboard has to produce a decision. Otherwise it is just a table.
Profitability is not a sixth stage. It is won or lost at each of the five before it.
Between the moment the client says yes and the moment the invoice is paid, how many steps do not require a lawyer?
AI is not a strategy.
It is one brick of the system.
The question is not where to put AI. It is where the matter's path contains a task repetitive enough, documented enough and controllable enough for AI to genuinely add something. Finding a precedent, preparing a first structure, classifying, extracting, checking, routing. Never the legal judgment.
Estimate what it would returnThree recent engagements run inside law firms. Each one steps in at a precise point of the matter's path.
Pills. Studio products or third-party tools may be deployed alongside, depending on needs.
The Legal Operating System is not one more offer: it is what all three serve. You start with the one that answers what costs you most, and you combine them if that is useful.
We improve how the firm runs and earns: the matter's path, the priorities, the tooling architecture.
Scope a missionWe bring technology to your tasks: matter intake, document generation, chasing, reporting. Already built, or built for you.
Discover Pills. StudioWe pass on what we practise. Formats to learn, build and experiment.
Discover Pills. AcademyTo understand your firm, we follow one matter. From intake to invoice: who steps in, where the information flows, where it gets lost, what repeats, and what all of it actually costs.
Precise scope + work plan
Operational tools and processes ready to use
Real-world rollout
Your autonomy, zero dependency
Duration depends on the scope of the work. It is set during scoping, not before.
See the full methodFrom intake to invoice, let's look at where the time, the margin and the information go.
You leave with one priority. Not with a 40-page audit.
