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Pills.
For legal departments

A legal department
that steers itself.

Your ExCom expects numbers. The business expects fluidity. Your team expects tools that work.

A legal department is a system: requests, contracts, knowledge, tools, data, team. When these run separately, legal absorbs whatever comes. We make them run together.

First on the Microsoft 365 or Google Workspace you already own.

Built from the inside

Steve Chrétien practised in a law firm, then in-house where he held the legal function single-handedly. The craft, the internal constraints, and the operating system that is usually missing around them.

1 hour to see clearly
The Pills. model

One system.
Five dimensions.

A legal department rarely suffers from one of these alone. It suffers from them being out of sync.

At Pills., we look at a legal department through five dimensions: Strategy, Process, Tech, Data, and Team & Knowledge. Performance is not a sixth one: it is what the five produce together, or fail to produce.

01

Strategy

What legal should be doing

Decide what legal should be doing. And what it should stop doing.

  • Priorities
  • Operating model
  • Business relationship
  • Resource allocation
  • Service level
02

Process

How the work flows

Make the work flow, not the chasing. A request comes in. It gets qualified, prioritised, assigned, handled and measured.

  • Intake
  • Triage
  • Matter management
  • Contract lifecycle
  • SLAs
  • Playbooks
  • Approvals
03

Tech

What the system runs on

Buy nothing before looking at what you already own. Microsoft 365, Google Workspace, Salesforce, SAP, the CLM already signed. One more tool only if it genuinely does better.

  • Microsoft 365
  • Google Workspace
  • Integrations
  • Automation
  • AI
  • Third-party tool when justified

No vendor commission. We resell nothing.

04

Data

What the system makes visible

A legal department cannot steer what it cannot see. Volumes, workload, turnaround, costs, request types.

  • Reporting
  • Cycle time
  • Workload per lawyer
  • Outside counsel spend
  • ExCom readout

An executive should understand the dashboard in 30 seconds.

05

Team & knowledge

What the organisation knows

What the organisation knows has to live somewhere other than in each lawyer's head. Document what fades.

  • Roles
  • Skills
  • Standard procedures
  • Knowledge
  • Onboarding
  • Training
  • Adoption
  • AI assistant

Performance

What the system produces
  • Time
  • Cost
  • Turnaround
  • Service quality
  • Business satisfaction
  • Risk under control
  • Demonstrable value

Performance is not a sixth dimension. It is what the other five produce, or fail to produce.

Everything is connected.
Not everything needs rebuilding.

We look at the system as a whole. We step in where the leverage is highest.

Estimate what it would return

The symptom is not the problem.

04Data
My CFO asks every quarter what my team produces. I have no numbers.
The numbers already exist, scattered across Outlook, SharePoint and Excel. A Power BI dashboard plugged into them, with no new data entry. Data at D-1 instead of D-14.
02Process
Our NDAs take 3 weeks to close.
The bottleneck is almost never the drafting: it is the triage and the approval round trips. Automatic triage of standard NDAs, differentiated approval for sensitive ones. Measured on an anonymised engagement: 75 → 10 minutes per NDA, in Google Workspace, without a new CLM.
03Tech
My CEO asks where we are on AI.
The question is not which AI to buy, but which repetitive task it should absorb. A Copilot Studio agent on your document base, sourced answers in 30 seconds. Your data stays with you.
03Tech
We have Microsoft 365 but no one knows what to do with it for legal.
The tool is not at fault: no legal process was ever moved onto it. An audit of what exists, then 5 use cases deployed on what you already have. Zero new licence.
05Team & knowledge
My senior lawyer is leaving. We are about to lose institutional knowledge.
What is leaving is not a person: it is the only place the knowledge was stored. Written standard operating procedures, then an AI assistant answering new joiners. Documented once, reusable afterwards.
In-house engagements

3 recentengagements.

Three recent engagements run inside legal departments. Each starts from a precise symptom and touches several dimensions of the same system.

System brick : Process + Tech

NDA process automated without adding a tool

French subsidiary of an international healthcare group · 20 to 40 NDAs per month · Google Workspace
  • NDA process automated inside Google Workspace, the environment already in place
  • No new CLM, no additional licence
  • Processing time: 75 → 10 minutes per NDA, a 87% reduction
  • 260 to 520 hours a year of potentially recoverable legal capacity, on 20 to 40 NDAs per month
System brick : Process + Tech

Auto-resolution of subsidiary requests

European pharma group · 1,200 people · in-house legal of 7
  • Compliance intake structured
  • Q&A agent on group documentation base
  • Automatic triage and routing: 71% of subsidiary requests resolved without human intervention
  • Average response time: 2.3 days → 4 hours
System brick : Data + Process

Contract mapping and tracking

Agri-food mid-cap · 450 people · Maghreb + France · 1-person legal
  • Centralized contract repository with metadata
  • Expiration alerts at 90/60/30 days
  • Dashboard exposed to CFO
  • 14 tacit renewals avoided in the first year, i.e. €87k

See all case studies

Pills. Studio products or third-party tools may be deployed alongside, depending on needs.

Three offers

Three standalone offers.
You enter through whichever serves you.

The Legal Operating System is not one more offer: it is what all three serve. You start with the one that answers your problem today, and you combine them if that is useful.

  • Consulting
    Pills.

    We improve how the legal department runs and performs: organisation, processes, data, steering.

    Scope a mission
  • Solutions
    Pills. Studio

    We bring technology to your legal tasks: intake, contracts, knowledge. Already built, or built for you.

    Discover Pills. Studio
  • Transmission
    Pills. Academy

    We pass on what we practise. Formats to learn, build and experiment.

    Discover Pills. Academy
Pills. engagement

4 phases, 1 single goal:
your autonomy.

Once the engagement scope is defined, here's how it unfolds.

  1. 01

    Diagnosis & scoping

    Precise scope + work plan

  2. 02

    Co-construction

    Operational tools and processes ready to use

  3. 03

    Rollout

    Real-world rollout

  4. 04

    Measure and handover

    Your autonomy, zero dependency

Duration depends on the scope of the work. It is set during scoping, not before.

See the full method
Testimonials

What they say about us.

“

I really enjoyed working with Steve. He has always shown responsiveness and professionalism.

Élise MARTIN
Élise MARTIN
Head of Legal, pharmaceutical industry
Start simply

1 hour to see clearly.

In one hour, we look at where your legal system loses time, information or visibility. And what to tackle first.

No 40-page audit. No commitment.

hello@pills.legalAnswered by Steve Chrétien